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The Jubilee River story - Surface water drainage charge - rebates
This is the original page from April 2008, but Thames Water have now changed the system and the links to the rebate application forms....................
So please follow this new link to - Surface water drainage charge - rebates
Thames Water now charges for surface water disposal.
Are you being overcharged?
Did you know that (in the small print on the back of the bill) Thames Water are now charging customers for putting rain water down the sewers, a service that the customer may not even need let alone be receiving.
If you are not putting surface water into the sewer, you now have to locate, complete, and dispatch the three page SWD application form in order to claim a rebate. Please see links below: (NO LONGER SUPPORTED - 9/12/2010)
Thames Water Utilities - Useful literature - Water and Wastewater Charges
Thames Water - surface water charges leaflet
Surface Water Drainage - Application Form (364Kb)
If you cannot find the form on the Thames Water website, please let me know.
So not only have we another stealth charge (from a foreign owned company), we are not informed about it, we are automatically charged whether or not we use the service, and rebate is made difficult!!
Ewan Larcombe
67 Lawn Close
Datchet
SL3 9LA
Tel 01753 544302
07968 661431